HealthWell UK · Support Center
Contact the HealthWell UK Team
Whether you have a question about a specific product, need help with an order, or just want to share your wellness journey, we are here to listen. Our customer support team is based in St Albans and is dedicated to providing timely and helpful responses to all inquiries.
Get in Touch Online
Send us a message
The easiest way to reach us is through the contact form below. Fill in your details and your message, and one of our team members will get back to you, usually within 24 business hours. Please include your order number if your inquiry is related to a recent purchase.
Other Ways to Reach Us
Speak With Us Directly
+44 1727 865425
Lines open Monday through Friday, 9:00 AM to 5:00 PM. We are happy to answer questions regarding our product range, shipping times, or your account details.
Call Us NowEmail Support
For detailed inquiries or if you need to send us documents. Monitored throughout the business day, ensuring your questions are handled by the appropriate department.
Email SupportVisit Our St Albans Office
15 Market Place
St Albans AL3 5DL, United Kingdom. This is our administrative hub for operations and management — an office location, not a retail storefront. We recommend reaching out via phone or email for product inquiries.
Wholesale Inquiries
Are you a wellness professional or a local business owner interested in stocking HealthWell UK products? We offer competitive wholesale rates for bulk orders. Reach out via the contact form and select "Wholesale" as your inquiry type to receive more information about our trade pricing and partnership terms.
Media and Press
For media inquiries, interviews, or high-resolution images of our products, contact our communications department. We are always happy to collaborate with journalists and content creators who share our passion for high-quality nutrition and everyday wellness.
Business Hours
Our St Albans team is available during standard UK business hours. We observe UK public holidays and will respond to messages received outside business hours on the next working day.
- Mon – Fri09:00 – 18:00
- SaturdayClosed
- SundayClosed
Visit Our St Albans Office
Our administrative heart
While we primarily operate online, our administrative heart is located at 15 Market Place, St Albans AL3 5DL. This location serves as our central hub for operations and management. Please note that this is an office location and not a retail storefront, so we recommend reaching out via phone or email for product inquiries before visiting.
Address
15 Market Place, St Albans AL3 5DL, United Kingdom
Phone
+44 1727 865425
Quick Answers
Before you reach out
Many common questions about orders, shipping, and our product range are already answered in our help center. Browsing these resources first may save you time and get you the information you need right away.
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Wellness FAQ
Browse frequently asked questions about our products and daily use
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Shipping Information
Delivery times, shipping zones, and dispatch details for UK orders
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Returns and Refunds
Our return process, eligibility, and refund timelines
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Browse the Shop
Explore our full range of wellness-supporting vitamins and supplements