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Cookie Policy
This Cookie Policy explains how HealthWell UK uses cookies and similar technologies to recognize you when you visit our website at healthwelluk.info. It explains what these technologies are and why we use them, as well as your rights to control our use of them. Cookies are small data files that are placed on your computer or mobile device when you visit a website.
Purpose
To recognise you when you visit healthwelluk.info and to operate the basic functions of our online shop.
Scope
Applies to this website and the browsing experience of every visitor, whether or not you have an account.
Your Control
You can accept or reject cookies at any time through your browser settings and our consent controls.
§ 01
Why We Use Cookies
We use cookies for several reasons. Some cookies are required for technical reasons in order for our website to operate, and we refer to these as essential or strictly necessary cookies. Without them, core features like keeping items in your basket or completing a checkout would not function.
Other cookies enable us to track and target the interests of our users to enhance the experience on our online properties. This helps us understand which wellness products our visitors are most interested in, and which pages could benefit from clearer information or better navigation.
What cookies do not do
- They do not access personal files or documents stored on your device.
- They do not install software or change your browser settings without your consent.
- They cannot identify you personally unless you have provided that information separately, such as during account creation.
- They do not collect data from other websites you visit.
§ 02
Types of Cookies We Use
Our site uses session cookies, which expire when you close your browser, and persistent cookies, which stay on your device until they expire or you delete them. Below is a plain-language summary of each category and what it does.
Duration
Session Cookies
Temporary files that exist only while you are browsing our shop. They allow you to move between pages — such as from the product listing to your basket — without losing context. These are deleted from your device automatically when you close your browser.
Duration
Persistent Cookies
These remain on your device for a set period or until you delete them manually. They allow us to recognise you on return visits, remember your preferences, and maintain continuity in how our shop is presented to you across sessions.
Purpose
Essential Cookies
Strictly necessary for the website to function. They support security, load balancing, and the core shopping journey — including keeping items in your basket and processing your order through checkout. These cannot be disabled if you wish to use the shop.
Purpose
Functional Cookies
Allow the website to remember choices you make — such as language preference, display settings, or items saved to a wishlist — so that we can provide a more tailored and convenient browsing experience on your next visit.
Purpose
Analytical Cookies
Help us understand how visitors interact with our pages — which sections are most visited, where visitors arrive from, and whether error messages appear. This information is aggregated and used to improve the shop's structure, content, and performance over time.
§ 03
Managing Your Cookie Preferences
You have the right to decide whether to accept or reject cookies. You can set or amend your web browser controls to accept or refuse cookies. If you choose to reject cookies, you may still use our website, though your access to some functionality and areas of our website may be restricted.
Browser Settings
Most modern browsers allow you to manage cookies through their settings panel. You can typically find these under Privacy or Security in your browser's preferences menu.
- View existing cookies on your device
- Block cookies from specific sites
- Block all cookies from all sites
- Delete all cookies when you close your browser
What Happens If You Decline
Declining non-essential cookies will not prevent you from browsing the shop or reading our content. However, some features may not work as intended.
- Your basket may not persist between visits
- Display preferences may need to be re-entered
- Wishlist items will not be saved across sessions
- We will not be able to collect aggregated usage data
Chrome
Settings › Privacy and security › Cookies and other site data
Firefox
Settings › Privacy & Security › Cookies and Site Data
Safari
Preferences › Privacy › Cookies and website data
§ 04
Third-Party Cookies
In addition to our own cookies, we may also use various third-party cookies to report usage statistics of the website and deliver advertisements on and through the website.
These cookies are managed by third-party services such as Google Analytics and are subject to their own privacy policies. We do not control how third-party services use the data they collect through cookies on our site, and we recommend reviewing their respective policies for more detail.
Analytics providers
Services that aggregate visit data — page views, time on site, entry and exit points — so we can identify which content is useful and which pages may need clarification.
Advertising partners
Platforms that may display our wellness products to visitors who have previously shown interest in our shop, subject to their own consent frameworks.
Embedded content
Any third-party media or interactive features embedded in our pages may set their own cookies. These are governed by the provider's terms, not ours.
We do not sell the data collected through cookies to any third party. For the full scope of how we handle personal information, please see our Privacy Policy.
§ 05
Updates to This Policy
We may update this Cookie Policy from time to time in order to reflect changes to the cookies we use or for other operational, legal, or regulatory reasons. Please therefore re-visit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.
When we make material changes, we will update the review date shown at the top of this page. If the changes affect how we use data you have already provided, or if we believe the updates are significant enough to require fresh consent, we will display a new consent prompt on your next visit.
Last reviewed
28 August 2026
Next scheduled review
February 2027
§ 06
Contact Information
If you have any questions about our use of cookies or other technologies, please email us at [email protected]. You can also write to us at our office address in St Albans. Our team is available to provide further clarification on how cookies affect your browsing experience.
Write to us
HealthWell UK
15 Market Place
St Albans AL3 5DL
United Kingdom
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