PRIVACY · POLICY · HEALTHWELL UK

Legal · Privacy

Privacy Policy

Name: HealthWell UK
Address: 15 Market Place, St Albans AL3 5DL, United Kingdom
Telephone: +44 1727 865425

HealthWell UK (healthwelluk.info) is committed to protecting the privacy and security of our customers' personal information. This policy describes how we collect, use, and safeguard the data you provide to us when using our website or purchasing our products. We comply with all relevant UK data protection laws and strive to be transparent about our data practices.

Document Reference

Effective date: 28 August 2026
Applies to: healthwelluk.info
Jurisdiction: United Kingdom

●Data Collection●Use of Information●Data Sharing●Data Security●Your Rights●Policy Updates●Data Collection●Use of Information●Data Sharing●Data Security●Your Rights●Policy Updates

Data Collection

We collect information that you provide directly to us, such as your name, email address, shipping address, and payment information when you make a purchase. We also collect data automatically through cookies and similar technologies, such as your IP address, browser type, and pages visited on our site.

Information you provide

▸Full name and email address used for account creation and order confirmations.
▸Shipping and billing address submitted during checkout.
▸Payment details processed through our secure payment gateway. We do not store full card numbers on our servers.
▸Optional marketing preferences and wellness interests you share with us.

Information collected automatically

▸IP address and approximate geographic location derived from it.
▸Browser type, operating system, and device identifiers.
▸Pages visited, time spent on each page, and referring website links.
▸Cookie identifiers and local storage entries set by our site and trusted third-party tools.

Use of Information

The information we collect is used to process your orders, communicate with you about your account, and improve our services. We may also use your contact details to send you promotional offers and wellness updates, provided you have opted in to receive such communications. You can opt out of these emails at any time.

Order fulfilment

Processing payments, preparing packages for dispatch, and providing tracking updates for your delivery.

Account management

Maintaining your customer account, order history, saved favourites, and wishlist items.

Service improvement

Analysing browsing patterns and purchase trends to refine our product range and website experience.

Optional marketing

Sending newsletters and product updates only when you have explicitly opted in. Every email includes a one-click unsubscribe link.

Data Security

We implement a variety of security measures to maintain the safety of your personal information. This includes using Secure Socket Layer (SSL) technology for all transactions and restricting access to your data to authorised employees only. While no method of transmission over the internet is fully secure, we strive to use commercially acceptable means to protect your data.

Encryption

All data exchanged between your browser and our website is encrypted using SSL technology during transmission.

Access controls

Only authorised employees with a legitimate business need can access your personal data, and all access is logged for review.

Regular reviews

We evaluate our security practices on a regular basis and update them to address emerging threats and industry standards.

Data retention

We keep your personal information only for as long as necessary to fulfil the purposes described in this policy or as required by UK law.

Your Rights

Under UK law, you have the right to access the personal information we hold about you, to request that it be corrected, or to request its deletion. You also have the right to object to or restrict certain processing of your data. To exercise these rights, please contact us at [email protected].

Right of access

Request a copy of the personal data we hold about you and details of how we use it.

Right to rectification

Ask us to correct any personal information that is inaccurate or incomplete.

Right to erasure

Request that we delete your personal data, subject to legal retention obligations.

Right to object

Object to certain types of processing, including direct marketing communications.

Right to restrict processing

Ask us to limit how we use your data temporarily while a request or dispute is resolved.

Right to data portability

Receive the personal data you provided to us in a structured, machine-readable format and transmit it to another service.

Policy Updates

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information. Where significant changes affect how we use your data, we will provide a clear notice on our website or contact you directly if you hold an active account with us.

Contact & Enquiries

Questions about your privacy?

If you have any questions about this privacy policy or wish to exercise any of your data rights, our team is available during working hours to assist you. You can reach us by email, phone, or post using the details below.

✦

[email protected]

✦

Phone

+44 1727 865425

✦

Postal address

HealthWell UK, 15 Market Place, St Albans AL3 5DL, United Kingdom

✦

Working hours

Monday to Friday, 09:00–18:00