Terms of Service
These Terms of Service govern your use of the HealthWell UK website located at healthwelluk.info and the purchase of any products from our online store. By accessing our site and using our services, you agree to be bound by these terms. If you do not agree with any part of these terms, you must not use our website. These terms apply to all users of the site, including browsers, vendors, customers, and contributors of content.
Effective Date · 28 August 2026
Contents
Six sections define the relationship between you and HealthWell UK. Use the links below to jump to any part of this document.
Use of the Website
You may use our website only for lawful purposes and in accordance with these terms. You agree not to use the site in any way that violates any applicable local, national, or international law or regulation.
Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense. This includes attempts to gain unauthorized access to non-public areas of the site, interfering with the security or authentication measures of the platform, or using automated tools to extract data in a manner that places undue load on our servers.
- Browsing products, reading content, and making purchases for personal or household use
- Sharing product links and educational content through standard social sharing tools
- Contacting our support team regarding orders, products, or account questions
Intellectual Property
All content on this website, including text, graphics, logos, images, and software, is the property of HealthWell UK or its content suppliers and is protected by intellectual property laws.
You may not reproduce, distribute, or create derivative works from any part of this site without our express written permission. This includes copying product descriptions, educational articles, photography, or visual design elements for use on other commercial websites, marketplaces, or social media accounts operated by third parties.
Product names, branding elements, and distinctive visual treatments associated with HealthWell UK are protected marks. If you wish to reference our brand or products in editorial, educational, or review contexts, please contact us at [email protected] to request permission and obtain our brand usage guidelines.
Product Information and Pricing
We strive to ensure that all product descriptions and prices are accurate. However, errors may occur. If we discover an error in the price of any goods which you have ordered, we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it.
Product photography is representative and may differ slightly from the physical item you receive due to natural variation in raw ingredient colour, packaging updates, or seasonal formulation adjustments. Ingredient lists and nutritional information printed on the product packaging you receive always take precedence over the details shown on our website when the two differ.
If a pricing error is found after you place an order, we will contact you before dispatch to offer a corrected price or a full cancellation.
All orders are subject to availability. If an item is out of stock after you order, we will notify you and offer an alternative or refund.
Supplements Complement, They Do Not Replace
Our products are intended as dietary supplements to support a balanced lifestyle and proactive self-care routine. They are not intended to replace a varied diet or serve as a substitute for healthy eating habits.
If you are pregnant, breastfeeding, taking other supplements, or have specific dietary questions, we encourage you to consult a qualified professional before adding new products to your routine. Keep all supplements out of reach of children.
Limitation of Liability
HealthWell UK shall not be liable for any direct, indirect, incidental, special, or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if HealthWell UK has been advised of the possibility of such damages.
We provide product information based on ingredient composition and intended use as dietary supplements. Individual responses to nutritional supplements vary based on diet, lifestyle, age, and many other factors. We do not warrant that the information on this site is complete, current, or applicable to every individual circumstance.
You are responsible for reviewing product details, ingredient lists, and usage directions before purchase and use. If you experience any unexpected reaction after starting a new supplement, discontinue use and consult a qualified professional.
Governing Law
These terms and conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes relating to these terms and conditions shall be subject to the exclusive jurisdiction of the courts of England and Wales.
This ensures a consistent legal framework for all our transactions. By placing an order through our website, you acknowledge that any dispute arising from your use of this site or your purchase of products will be resolved under English and Welsh law, regardless of your location at the time of access or purchase.
Courts of England & Wales
15 Market Place, St Albans AL3 5DL
Changes to Terms
We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes.
Your continued use of or access to our website following the posting of any changes constitutes acceptance of those changes. We will update the effective date displayed at the top of this page whenever material revisions are made, so you can always tell when the document was last reviewed.
Need Clarification on Any Section?
If any part of these Terms of Service is unclear, or if you need help understanding how a specific clause applies to your order or account, our support team is available Monday through Friday, 09:00 to 18:00. We are happy to walk through any section in plain language.
15 Market Place, St Albans AL3 5DL, United Kingdom
Monday to Friday, 09:00 – 18:00
Ready to Browse Our Shop?
By continuing to our store, you acknowledge that you have read and understood these Terms of Service and agree to be bound by them while using our website and placing orders.
Other policies that may be relevant to your visit.